Photo by The Rocketeer, shared via
Flickr.
We haven't been on the best of terms with
Alicia Voorhies since we
reported on the presence of bisphenol-A in Sassy products many (including us) had previously reported as BPA-free. At the time, we thought it would be unfair to point out that these items were on sale at Alicia's "BPA-free" shop,
The Soft Landing, although several of our readers did, with much frustration. Alicia responded to the issue by posting about the issue on her store's blog without crediting the source of the information. Fair enough, I suppose.
Today's missive from the Soft Landing, entitled "Nuby Responds to Incorrect Materials Listing In ZRecs Guide," finds Alicia in
top form. In it, Alicia scoops the universe by revealing that the
ZRecs Guide contained "incorrect" information about the status of Nuby pacifiers and teethers in regards to PVC (not phthalates).
Here's what actually happened:
- In April 2008, we asked a top-level executive at Nuby the following via email in response to a BPA product spreadsheet he sent us: "Thank you for the spreadsheet. Can you also identify which, if any, of these products have phthalates or PVC in them?" He responded that none of their products contained phthalates, and that they had been phthalate-free for some time.
- In June, we contacted the company's customer service department, asking them the following: "I'm interested in learning which of your products (bottles, feeding, teethers, toys, pacifiers) do not contain BPA, PVC and/or phthalates. Do you have a list?" We received a list of BPA-free products in response, which made no mention of phthalates or PVC.
- On October 2, 2008, we launched the ZRecs Guide, which included listings for Nuby's teethers and pacifiers, rated as possibly containing PVC (with a rating of "low" or "medium" confidence, depending on the product) along with the following statement in each listing's notes: "Nuby has not responded to a ZRecs request for information regarding PVC content in their teethers."
- On November 6, 2008, we wrote this representative back: "Do you have an updated list? We're trying to confirm the accuracy of the information in our ZRecs Guide for Safer Children's Products. You can see the Nuby/Luv 'n Care listing here [link to all Nuby listings inserted]. Thanks for any help you can give in distributing accurate information to our readers." We received a new list, again lacking any PVC or phthalates information.
- Today, the top-level Nuby executive contacted us to inform us that a customer had alerted him to the statements, and told us that all Nuby products are PVC-free.
Jenni then spoke to the Nuby executive on the phone and explained how the ZRecs Guide works - that we categorize products based on chemicals they may contain, with our relative level of confidence displayed prominently in the listings; that we work from the information we are provided with, which we work very hard to get; and that we track more than 1,000 products by around 150 companies, so asking for the same information on three different occasions was about our limit. We explained that companies often avoid answering our direct questions, sometimes quite ingeniously, and that in the absence of clear company statements we err on the side of caution in our ratings to help parents avoid products that may contain chemicals.
In other words, there was nothing "incorrect" about the statements we had made - we had asked, repeatedly, for information, and in its absence we felt it our duty to warn consumers that the products might contain a substance some (but not all) wish to avoid, allowing them to make informed decisions based on the best information we could get.
The executive explained that he had never heard of PVC (rather than phthalates specifically) being a concern among parents, so he had thought that stating that their products were phthalate-free was "the same as" saying they were PVC-free. Jenni explained that PVC can in fact be made without phthalates, and discussed some of our readers' concerns about the environmental impact of PVC with him.
The conversation ended amicably, with us agreeing to update the information this weekend and with the executive welcoming us to call on him again when we next update our Nuby product information. He also stated that he or one of his representatives would now look through the Guide and let us know if there was any other information in need of updating, as Nuby's extensive product line can be confusing.
We will continue to update and enhance the
ZRecs Guide in good faith and with malice towards none. If you prefer Alicia's style, you can find her blog
here.