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Strike two for Mia Moda: NHTSA recalls 5,500 car seats

Strike two for Mia Moda: NHTSA recalls 5,500 car seats
Children's product manufacturer Lerado Success has recalled more than 5,500 Mia Moda infant car seats due to two dramatic defects. "The harness splitter plate located on the rear of the seat has sharp edges which can cut the harness," the NHTSA recall notice states. "Also, the base could crack in a crash."

The recall applies to both the Viva and Viva Supreme - seats with model numbers 5000, 5050, 5070, and 5080, and bases with model numbers 5001, 5051, 5071, and 5081. The company is offering a full refund.

There's no word yet on what portion of their product line these models represent, but the company's product recall page appears to be a work in progress, and makes no mention of the recall as of this writing.

The Viva Supreme was introduced to replace the Viva just this year, so it's notable that both car seat models are included in the recall - that means this has been an ongoing problem that persisted through the seat's redesign process, which doesn't speak well for the company's R&D.

It's also notable because this is the second recall of Mia Moda car seats in the company's brief history; in November 2007 NHTSA recalled nearly 1,000 Mia Moda car seats for problems with its LATCH system design that could cause the carrier to detach from its base, as well as for a pretty egregious oversight - failing to include product registration cards with the car seats, and thus eliminating the company's ability to alert Mia Moda car seat owners to just such a recall.

Mia Moda car seats were supplied by Lerado Success, Inc., a U.S. subsidiary of China's Lerado Group, which manufactures a wide variety of children's products - everything from strollers, beds and playards to soft goods and battery-operated ride-on cars - for sale in the U.S. and China. The company may also produce parts or the whole enchilada for some cheaper car seats common on retail store shelves - U.S. companies are often secretive about who supplies their internationally-produced products, but given that Lerado has counted Evenflo, Kolcraft, and a host of other major U.S. brands in its past portfolio, it wouldn't surprise us.

Viva and Viva Supreme car seats are also still widely available for purchase on shopping websites like Amazon.com. Buyer beware.

Note: This post has been edited to reflect corrections offered by Lerado Success. The changes correct a misstatement regarding the recall's nature (it was voluntary, and brought forward by the company, not initiated by the NHTSA) and the relationship between Mia Moda and Lerado Success, which is not one of ownership but a supplier/contractor relationship. We apologize for these errors.
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Categories: car seats, safety
1. Dan [11/05/09]

If you bought the stroller and car seat combo, good luck at getting your money back. Mia Moda is refunding only the car seat and base leaving customers stuck with the bill for the matching stroller.

2. K.D.R. [5/11/10]

I’d like to make note, that I had one of the recalled carseats, and I have yet to receive my refund. It’s been 2 months and 3 weeks since I sent in the required part, 1.5 months since they
“allegedly” mailed the check and a refusal for contact!
(The beginning) About two months ago, I emailed them asking whether or not they had mailed the check. I received a response within 48 hours saying I was on the next list to have checks mailed within 2 weeks from the date of the email.  Almost two weeks ago, I wrote an addt’l email asking AGAIN where the check was and I have yet to get a response (1.2 weeks later)
I had splurged on the compagno travel system (Sit n stand), and not only is the stroller itself a P.O.S. I’m now stuck with it since they don’t offer refunds...WHERE THE HECK IS MY MONEY?! I wouldn’t trust this company, AT ALL!

3. JKC [5/19/10]

Same story here.  I mailed the car seat parts in early March and have yet to receive a refund.  I have called 3 times regarding the refund check and have been told a similar story as the person above.  “Oh, your check is scheduled to go out tomorrow.” I call a week later and then they said “Your refund check went out yesterday” and I called again yesterday and left a message.  The person that I am always put through to is Ronna (sp).  Maybe there are some lawsuits pending that would be interested to hear that this company is not carrying through with their promise of refunds.

4. SEM [9/20/10]

I’m having issues in getting a refund as well, for 2 carseats and bases! Even without the refund I would have quit using the seats but this is ridiculous. I’m not even able to get anyone to answer and further more I can’t find my tracking number. If anyone has any information that has a phone number included would you please post? I absolutely will never do business with this company again nor will I recommend them to others!

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